Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more

Alexander + Roberts

4.8 | Excellent
  • 100% Recommend
Service Level
  • Luxury
Type
  • Global Operator
Established
  • 1947
Headquarters
  • Keene, New Hampshire, United States
Trips
  • 304

2,152
Alexander + Roberts Reviews & Ratings 100% Recommend

4.8 out of 5
Excellent 1,818 Great 284 Average 43 Disappointing 5 Terrible 2
Value:
4.8 Guide:
4.8 Activities:
4.8 Lodging:
4.8 Transportation:
4.8 Meals:
4.8

Tour Reviews

SGTtCC

Does Not Recommend

Paid In Full to Go Nowhere January 2020

1.0
  • Value 3.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
I chose the small group China Sampler and paid in full in December 2018 for the April 2020 departure to get the $300 discount. After that it was just waiting and waiting and waiting. I was looking to start making airline flight plans to and return from China in April 2019. But when my travel agent contacted A&R she discovered that I was the only one signed up for the small group tour. This continued through the remainder of 2019. I actually called A&R direct one day to find out what was going on. I was then told about the 90 day out policy before they would cancel the trip. I asked a couple of times through my travel agent if A&R could just go ahead and cancel out the tour and refund my money, but was told there might be some last minute people to sign up for a trip to China. So basically A&R had my $5,000 plus fully paid fee to invest and use as they chose for over a year. January 10 or 20 was the 90 day before date I was told when a decision would be made to cancel. On January 9th I checked the website of A&R and saw by the small group tour for April 9-19 the words "Sold Out". So I'm thinking "Oh, maybe they did get enough last minute people to go?" So I sent my travel agent info on what airline flights I would like to take to China and back. The next day I was sent an email from my agent letting me know that A&R had cancelled the April small group trip to China for the dates I had selected. So the "Sold Out" descriptor apparently was an attempt to save face by not admitting they could not fill the small group trip with enough people to make the trip happen. Not a very "transparent" policy. About a month before A&R did offer to have me join the May China Sampler trip, but those dates did not meet my travel plans. I never received an apology directly from A&R. No offer for a discount on a future tour, nothing. Last time I will ever consider A&R for any type of tour.
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C

Recommends

Review of Moscow December 2019

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Our guide, Lyuba, and our driver, Misha, were wonderful. They were knowledgeable, friendly, helpful, and had great ideas for off-the-beaten-path areas and sites to explore. They made the trip very special. The hotel (the Marriott Aurora) was fabulous - comfortable, great location (very easy walk to all the sites), good bar, and very helpful staff. I can't think of a better place to stay when in Moscow.
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Tour Moscow

S

Recommends

Review of Moscow December 2019

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Great job in general.

Tour Moscow

R

Recommends

Review of Victoria Falls December 2019

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
The tour guide was very knowledgeable of past historical events and never rushed us at any location. I was pleasantly surprised of what South Africa had to offer. Absolutely loved the animals roaming around the hotel in Livingston. I really liked the idea of 2 safari's each day (morning and late afternoon).
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C

Recommends

Review of Victoria Falls December 2019

3.0
  • Value 3.0
  • Guide 3.0
  • Activities 3.0
  • Lodging 3.0
  • Transportation 3.0
  • Meals 3.0
Everything about Victoria Falls, especially the guides and lodging were excellent.

N

Recommends

Review of Undiscovered Cuba December 2019

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Loved everything! The A/R guide, Diane, the Cuban guide, Rene, and the professional driver, Yunior. The two week trip was exceptional, with the many places visited, the interaction with the Cubans, learning/experiencing the people, culture, art, music, dance, the lectures and history. The opportunity to speak Spanish, after neglecting it for almost 20 years. The attention to details of every aspect of the tour, the ease with which we entered and departed Cuba,
Insight Cuba. The security, drugs, gambling and guns being illegal, not ever the police we saw were wearing weapons. We have already signed up for a cruise to Iceland this summer. I would recommend traveling to Cuba, and listening and learning all you can, instead of listening to the unrealistic news with which we are bombarded.
What's not to love? The Cubans are warm, friendly, eager to meet and talk with Americans. Pack your bags!!! Our group of 8 all received all the special attention they needed.
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FAQ

What is the Average Group Size?
Their small group tours have a max of 16 travelers.
What is the age range?
Alexander + Roberts tours are popular among affluent and active 50+ travelers.
Is there a Single Supplement for Solo Travelers?
Yes. Alexander + Roberts requires that solo travelers pay a single supplement. Supplements start at $700. Note that a small number of tours with Alexander + Roberts do not require a supplement.

From Alexander + Roberts

Alexander Harris founded General Tours in 1947 with the conviction that travel could build bridges of cross-cultural understanding. Since our first-of-its-kind tours to the Soviet Union, we’ve remained at the forefront of international travel, helping culturally inquisitive Americans to explore far-flung lands on six continents including new emerging destinations like Tibet, Cuba, Sri Lanka, Myanmar and Uzbekistan.

From the start, we have always strived to understand and anticipate our travelers’ needs. The result is our unique portfolio of enriching journeys that allow you to enjoy the world more.

We designed to evoke our personal approach in crafting upscale journeys filled with genuine engagement, unforgettable exhilaration and personal revelation.

Innovative: Our original itineraries encompass a wide range of exotic global destinations.

Personable: We’re well-informed and flexible in meeting your diverse needs and desires.

Refined: The personal experiences we craft for our small group tours with never more than 16 guests and private journeys are honed by nearly 70 years of expertise.

Authentic: We enrich your travels with genuine cultural engagement and real opportunities for learning.

We're committed to value:

Providing our guests with superior value has always been and will always remain at the heart of our company. That is why all of our trips include extensive expertly-guided sightseeeing, unique experiences you won’t find on other tours, and congenial meals that reflect authentic regional flavors. Everywhere we go, we search out the finest accommodations to enhance your journey… from the most evocative luxury hotels and historic boutique properties to the best safari camps and small ships.

We often hear from travelers that our guides are the best! They hail from the lands you’ll visit and speak English easily and casually. Because they’re lifelong residents, they have the knowledge and passion to engage you comfortably and more deeply with the people, history, traditions and natural wonders of their homelands.

Associations:

United States Tour Operators Association

Awards:
  • Alexander+Roberts has been recognized by the editorial staff of TravelAge West as one of America’s best tour companies for Asia, Latin America and the Middle East.
2016 Travel Weekly Magellan Awards

Trips & Specials

Save $600 per couple + $300 solo on all of our Small Group, Small Ship and Private Journeys whenever you book and pay-in-full.

Family + Friends Discount:

Travel is one life's most rewarding experiences, perhaps even more so when it's shared with those you love! Combine our limited-time pay-in-full discount with our Family & Friends offers and save even more:

  • Save $50 more per person when 3 guests go
  • Save $100 more per person with 4 people
  • Save $150 more per person with 5 people
  • Save $200 more per person with 6 or more people!

5 days
 
Value (3*)
Physical :
From: $ 3,799
11 days
 
Value (3*)
Physical :
From: $ 6,999
 

See All Alexander + Roberts Trips >

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