Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more

AMA Waterways

4.0 | Great
  • 76% Recommend
Service Level
  • Luxury
Type
  • Global Operator
Established
  • 2002
Headquarters
  • Calabasas, California, United States
Trips
  • 31

29
AMA Waterways Reviews & Ratings 76% Recommend

4.0 out of 5
Excellent 21 Great 1 Average 0 Disappointing 0 Terrible 7
Value:
4.0 Guide:
4.0 Activities:
4.0 Lodging:
4.0 Transportation:
4.0 Meals:
4.0

Tour Reviews

N

Recommends

Everything-food; staff; value April 2020

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Everything-food; staff; value.

F

Recommends

They really do treat you like family April 2020

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We just booked our 4th Ama cruise. Every cruise we have taken has been flawless. From the staff, crew, service, amenities and experiences. They spare no effort to make your trip everything you would expect and more. They really do treat you like family.
Read more

J

Does Not Recommend

Don’t Book AMA Waterways March 2020

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Don’t Book AMA Waterways or use Expedia Cruiseship Centers!

We booked Ehler’s Estate Winery Cruise and after receiving a diagnosis for a significant health issue in January, I tried to cancel. They resisted canceling and only did so after three requests.

My favorite catch speaking to Expedia last night was, "you can cancel on lose 35% plus 600 each now or hold on past the 15th of March when the penelty goes up to 50%, but if they cancel the entire trip...I still lose my 35%. What a crock of you know what.
I am going to make my mission to spread the word through social media about Ehlers, Expedia Cruises and AMA Waterways.
Read more

D

Does Not Recommend

But then the coronavirus happened March 2020

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Was so looking forward to our first AmaWaterways cruise in June on the Danube! But then the coronavirus happened. And it is no longer safe to be traveling to Europe. The airlines refunded our flights in full, the hotels we booked prior and after refunded our fees in full. AmaWaterways would not give us our $800 deposit back, OR even let us use it as a credit for a future cruise!!! Very disappointed in the cruise line, and will never book with them again!!! Thanks to Alaska Airlines, British Air, Hyatt Hotels, and Sofitel for knowing that this coronavirus is a dangerous virus, and letting us cancel and not be penalized!!!! Shame on you, AmaWaterways!!!!
Read more

R

Recommends

Excellent Trip March 2020

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We have been on Two other good River Cruises but we feel AMA is a First Class River Cruise. Excellent staff, food and accommodations. Can't wait until August for our 3rd AMA River Cruise.

M

Does Not Recommend

Poor customer service!! March 2020

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Respond to your customers that are in need of help!! Poor customer service!!

From AMA Waterways

AmaWaterways operates the finest fleet and provides all-inclusive river cruise vacations on the great waterways of Europe, Russia, Vietnam and Cambodia. With an innovative product and rapidly-growing fleet of custom-designed ships, the line enjoys a reputation as the leader in river cruising.

AmaWaterways was founded in 2002 by Rudi Schreiner, Kristin Karst and Jimmy Murphy. All Three brought tremendous experience, knowledge and dedication to the venture. Rudi was one of river cruising’s pioneers, having introduced the modern-day river cruise concept to the market. Kristin brought with her vast sales and customer service experience. And Jimmy Murphy is the founder and former owner of Brendan Vacations. Their combined expertise and passion for the river cruise business results in a river cruise vacation experience that will exceed expectations. With more than 20 different itineraries to choose from, the river cruise vacation of a lifetime awaits with AmaWaterways!

At AmaWaterways, we love what we do — providing our guests with the best travel experiences possible. In fact, “Ama” is derived from the Latin word for “love.” It is a concept that permeates every aspect of our river cruises, from the design of our ships to the development of our itineraries to the high levels of service we deliver to our guests. It is a philosophy that drives our attention to detail, constant innovation and culture of always making our guests our top priority. It is the reason our guests all have a story about why it was the best cruise they’ve ever taken.

Associations:

Cruise Lines International Association

Awards:

http://www.amawaterways.com/assets/pic_critically_acclaimed_4.jpg

Trips & Specials

Save up to 15% on 2017 Europe river cruises

8 days
River Cruise
Basic (2*)
Physical :
From: $ 3,319

Highlights

  • Enjoy Christmas on Danube Crusing
  • Explore Linz, the second largest city in Austria.
  • Visit Melk’s magnificent Benedictine Abbey, one of Europe’s largest
  • Enjoy 2 nights in Prague, then visit multiple Christmas Markets on the scenic river route from Nuremberg to Budapest
More
13 days
Small Ship Cruise
Luxury (5*)
Physical :
From: $ 12,695

Highlights

  • Discover Cape Town
  • Enjoy the safari of Chobe National Park
  • Explore the Chobe River’s spectacular game viewing
  • See the magnificent Victoria Falls
  • Amazing travel by rail to Hwange Game Reserve
More
20 days
River Cruise
Comfort (4*)
Physical :
From: $ 7,218

Highlights

  • See the fascinating Nuremberg
  • Discover Trier city tour
  • Explore Paris
  • Explore Mainz and visit Gutenberg Museum
  • Explore Kitzingen and enjoy Wine cellar visit & tasting
  • Visit Budapest City tour
More
12 days
River Cruise
Comfort (4*)
Physical :
From: $ 2,799

Highlights

  • Explore Amsterdam and enjoy the canal cruise through the city
  • Experience 7-night cruise from Amsterdam to Basel
  • Discover Strasbourg and Zurich
  • Visit Cologne and get an opportunity to see Cathedral Square
More
 

See All AMA Waterways Trips >

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