Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more

Great Value Vacations

4.3 | Great
  • 92% Recommend
Service Level
  • Budget
Type
  • Global Operator
Established
  • 2011
Headquarters
  • Rockville Centre, New York, United States
Trips
  • 406

12,139
Great Value Vacations Reviews & Ratings 92% Recommend

4.3 out of 5
Excellent 7,034 Great 2,909 Average 1,241 Disappointing 476 Terrible 479
Value:
4.3 Guide:
4.3 Activities:
4.3 Lodging:
4.3 Transportation:
4.3 Meals:
4.3

Tour Reviews

MZ

Does Not Recommend

Disgusting company...absolutely no compassion. May 2020

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
My elderly little Chinese friend had saved her money for a very long time so she could see the tulips in Amsterdam and had it booked for May 2020. They refuse to give her credit and she really needs her money now more than ever. I tried speaking to one of their agents, but it did no good. They refuse to give any money back.

I had a trip to Prague scheduled for March 2020 thru Gate One Travel and I received EVERY penny back without any hassle. I had a trip including a Mediterranean cruise scheduled for April into May and got every penny back, even from the Spanish cruise line without problem.

NEVER use Great Value Vacations...they cancel and YOU PAY. My elderly friend is having mobility problems and is afraid she won't be able to travel later plus she knows they will increase charges since you have no choice but to book thru them again. She also needs the money now.

Disgusting company...absolutely no compassion.
Read more

R

Does Not Recommend

We had a horrible experience with their… May 2020

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
We had a horrible experience with their refusal to refund our $. Our trip was cancelled, due to COVID-19. All they would give us was a voucher that could be used within 12 mos. We wanted a refund. They said NO. $6000+
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B

Does Not Recommend

Horrible Company. May 2020

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Honestly this place is not worth anyone’s time. We had our trip canceled to Italy and have over 2,000 dollars that was spent for this trip that will not be refunded. They offer you this “great” amount of time to reschedule a trip but now all trips have pretty much doubled or more. So now they expect us to spend even more money because of this inconvenience. Great prices, but horrible Service, horrible company, and very offensive to have a company that was so recommended before, now steal everyone’s money during a time of need. F$&k this company and their 5 star ratings are from way before this crisis. So if you want to spend 5 hours on the phone with some idiot that will tell you the same thing they told me, be my guest. Better off to just prep for suing them and waste even more money to put them in the hole.

I don’t know if the company with give me a comment explaining why they won’t refund money that is needed, but save you’re time with me and F$&k off.

Don’t use this company and do not expect your money back.
Read more

ShbwyL

Does Not Recommend

Worst travel agency or ANY company I… May 2020

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Worst travel agency or ANY company I have ever dealt with. Highway robbery in regards to not giving you your money back after they cancel your trip.Their guidelines and legal terms state they don't EVER have to give you your money back--for any reason you are not entitled to a refund.. So anybody buying a trip with this company are fools--because in a crisis, they don'l do the right thing--they KEEP your money and won't return it!! They say no refunds and we'll give you a credit to a trip That you'll probably never be able to take. They are the titanic in my opinion, These losers actually reported my previous review as being untrue and got it taken down. It's my opinion that most of the good reviews here ARE fake. YOU can't have either 5 starts or 1 stars in the middle of a pandemic where some 5 stars are reporting they took their trip!. I AM filing a complaint with the NY Attorney General. I think this company will file bankruptcy and that is that. I don't believe most of us will get these trips replaced. This company is like a Nigerian scam in my opinion--send me more money and i'll give you your cancelled trip back,
Read more

CH

Does Not Recommend

Great Value Vacations is May 2020

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Great Value Vacations is, hands-down, the worst company I have ever dealt with. They had to cancel our trip to Greece due to Covid19 and will only give us a partial refund thereby forcing us to accept their credit for future travel. They insist on keeping over $1,200 for one couple as a “cancellation fee” even though THEY canceled the trip. Their future travel credit is not enough to cover the same trip which is now more expensive. They like to reply to these complaints with “guess you should have purchased our travel insurance” yet there are numerous complaints here that despite having purchased the travel insurance, there is still no full refund given.

Contact the NY Attorney General’s Office / Brooklyn office. They need to receive more complaints before they will take action against this company. Despicable to take advantage of their customers during hard times like these.
Read more

T

Does Not Recommend

This company is a joke they basically… May 2020

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
This company is a joke they basically robbed all their customers people who purchased a trip with them recently have gotten stuck with a venture and guess what they do raid the price the same exact trip to Ireland with same dates the following year and its 600 dollars more. They should off money back if the prices are more expensive.
Read more

From Great Value Vacations

At Great Value Vacations, our mission is to be the pre-packaged vacation solution provider from the US to the most desirable vacation destinations in the world.

We offer premium, pre-built vacation packages to the top destinations in the world. Our vacations feature itineraries designed by travel experts and superior accommodations which have been hand-picked and vetted for quality.

What’s more, we offer these vacations packages at Great Value prices that are at or better than if you were to purchase the components separately.  Our state-of-the-art technology provides our customers with an easy to use booking system that allows you to book complicated vacations with just a few clicks.

Expert Advice

Our team of product experts are your “feet on the street” creating vacation itineraries we’d send our family on (and they have VERY high standards!) We do the heavy lifting for you by researching the best destinations, hand selecting the most desirable accommodations, designing a perfect vacation itinerary and recommending things to do and see along the way.

Customer Support

We’re there for you at every step – from your first call or visit to our website right up until your flight home. Our vacation specialists and support staff are available to answer questions, provide advice or assist you at any point during the vacation planning process. Plus we offer Trip Protection Plans which allows you to cancel your trip for any reason up to 72 hours prior to travel and received a full refund and have access to 24-hr Emergency Assistance while you travel.

Associations:

United States Tour Operators Association, The International Air Transport Association

Trips & Specials

See for Specials!

Highlights

  • Round-trip economy class airfare to Dubrovnik (DBV)
  • Private round-trip airport transfers
  • 3 nights in Dubrovnik at the Hotel Petka, or similar
  • Private walking tour of Dubrovnik (2-hours)
  • Breakfast daily
More

Highlights

  • When in Croatia, be sure to try local favorites like sarma, brudet, and peka.
  • Enjoy scenic ferry rides to and from each island!
  • Visit the House of Marco Polo in Korcula.
  • Get lost in endless lavender fields and vineyards on Hvar and Korcula!
  • Become mesmerized by the bright blue Adriatic Sea that skirts each destination.
More
8 days
Self-guided / Independent Tour
Value (3*)
Physical :
From: $ 2,236

Highlights

  • Arrive in Dubrovnik, nicknamed the "Pearl of the Adriatic." This city was used as the setting for King's Landing in "Game of Thrones."
  • Immerse yourself in Roman history at Diocletian's Palace in Split, one of the most impressive Roman ruins in the world.
  • In Zadar, head to the waterfront to see two unique art installations by Croatian architect Nikola Bašić: the Sea Organ and the Sun Salutation.
  • Be in awe of the 16 crystalline lakes of Plitvice Lakes National Park, one of the most stunning parks in Europe!
  • End your journey in Croatia's capital, Zagreb. This city is filled with culture, arts, music, architecture, gastronomy.
More

Highlights

  • Begin and end your vacation in Dubrovnik, used as the setting for King's Landing in "Game of Thrones."
  • Spend the day exploring the highlights of Old Town Dubrovnik, from the Rector's Palace to the 16th-century fortified walls!
  • Enjoy a relaxing ferry ride on the Adriatic Sea to the island of Hvar, beloved for its atmospheric Old Town and secluded beaches.
  • Put on your dancing shoes and prepare for a night out in Hvar Town, home to some of Croatia's best nightlife!
  • Taste the Mediterranean flavors of Croatian cuisine, like seafood risotto cooked with squid ink.
More
 

See All Great Value Vacations Trips >

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